What actually happens when I service your pool.

You can be notified ahead of arrival so nobody is surprised. That matters if you have workers in the yard, a gate that needs unlocking, or a dog who has opinions. For the record, no dog has ever run me off — I'd rather meet them.

The visit is logged the moment it starts. That timestamp is what makes the rest of the record trustworthy: you're not taking anyone's word for whether the pool was serviced.

Levels are read on a digital meter rather than eyeballed off a test strip: water temperature, free chlorine, combined chlorine, total chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, phosphates, iron, and copper — plus salt where the pool has a cell. Those numbers go into your report exactly as they were read.

Before anything gets added, the readings are checked against the Langelier Saturation Index — the balance number that decides whether your water is protecting your plaster or slowly eating it. Chemicals get added because the water asked for them, not because it's Tuesday.

Walls, steps, benches, and the waterline get brushed. Surface debris gets netted. Brushing is the least glamorous part of the visit and it's where algae is prevented rather than treated.

Skimmer baskets, pump basket, and the cleaner's bag or canister get emptied. Flow gets a look — a pool that isn't circulating properly can't be balanced, no matter what goes in it.

Filter pressure is read and compared to where it was clean, which is how the next filter clean gets scheduled before pressure becomes a problem. Pump, heater, salt cell, valves, and automation get a look and a listen. Small noises are usually the first warning.

Whatever the water needed goes in, and exactly what went in and how much is written down. No mystery jugs, no vague 'treated the pool' line.

The visit closes out in the app and you get a record of it: your readings, what was added, what was cleaned and checked, plus any notes — a cracked basket, a cleaner wheel wearing thin, a valve that needs attention. You see the pool's history whether or not you were home.

Vacuuming is à la carte

Most pools here have automatic cleaners doing that work, so manual vacuuming isn't part of the weekly rhythm. When a pool needs it — after a storm, after heavy drop — it can be added.

Big gatherings need a heads-up

Normal family use is covered in your monthly rate. A large party or event puts a real load on the water, so a little advance notice lets me get ahead of it instead of chasing it the following week.

Run times shift with the season

Your pump schedule isn't set once and forgotten. As water and air temperatures change, run time gets adjusted so you're never paying to run a pump longer than the pool needs.