
Questions
The questions pool owners actually ask.
No sales language, no hedging. If the honest answer is 'it depends', you'll see what it depends on.
Frequently asked questions
If yours isn't here, call or send it over and it probably ends up on this page.
Do pools in Central Texas get closed for the winter?+
No. Pools here stay open year-round. Our winters are short and broken up by mild afternoons, so closing and covering a pool creates a bigger, more expensive problem in the spring than it ever saves. What changes instead is pump run time, chemistry targets, and freeze readiness.
How much does weekly pool service cost?+
Weekly service starts at $275 a month with chemicals included. Your exact rate depends on pool size, surroundings, equipment, and how much the trees around you contribute. That gets confirmed after I test the water and look at the property.
Why can't you quote me over the phone?+
Because a quote given without seeing the water is a guess, and a guess either overcharges you or gets corrected later. Testing the water and looking at the equipment takes one visit and means the number I give you is the number you pay.
What's included in a weekly visit?+
Digital chemistry readings, LSI-based balancing, brushing, skimming, emptying skimmer, pump, and cleaner baskets, a filter pressure reading, an equipment check, and a written report showing your numbers, what was added, and any notes.
Do you use test strips?+
No. Levels are read on a digital meter and the numbers go into your report exactly as they were read.
What exactly gets tested on every visit?+
Water temperature, free chlorine, combined chlorine, total chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, phosphates, iron, and copper — plus salt if your pool has a cell. Every one of those has a range, and all of them show up on your report.
Are phosphate and metal treatments included in my monthly rate?+
The monthly rate covers routine chemistry — chlorine, acid, and sodium bicarbonate — for a normal bather load. Phosphate removers and metal sequestrants are specialty treatments, so they're quoted separately with the reading that justifies them. If your pool needs them regularly, they can be built into a higher flat monthly rate instead.
Why do phosphates, iron, and copper matter?+
Phosphates feed algae, so a high number means you burn chlorine all summer holding a pool that keeps wanting to turn. Iron and copper don't filter out — left alone they fall onto plaster as rust-brown or blue-green staining. Catching them as a reading is far cheaper than removing a stain.
My water level keeps dropping. Is that a leak?+
Maybe. Summer evaporation here runs about a quarter to half an inch a day, more with wind, heat, or a running waterfall. A bucket test over 24 hours tells you the difference. Water features are the most common source in this area — their plumbing sits above the waterline and freezes first in a cold snap.
Do you find and fix leaks?+
I watch water level, auto-fill behavior, and wet spots on every visit and repair the visible wet-side leaks myself — cracked PVC, failed unions, leaking valves, weeping pad fittings. Pressure testing lines and locating a leak under the shell or deck is specialty work, so that goes to a leak detection company I trust, with my notes so they aren't starting from scratch.
What is LSI and why does it matter?+
The Langelier Saturation Index combines pH, temperature, calcium hardness, alkalinity, and cyanuric acid into one number that tells you whether your water is protecting your plaster or slowly dissolving it. A pool can look perfectly clear and still be aggressive enough to etch surfaces.
How often should my filter be cleaned?+
Cartridge filters get cleaned quarterly. DE filters generally need it two to three times a year depending on bather load, tree and pollen drop, and where pressure sits. Pressure is read every week, so the clean gets scheduled before it becomes a problem.
Do you clean salt cells?+
Yes — quarterly, alongside the filter clean. That includes removal, an acid bath, inspection, reinstallation, and a flow check. Installing or replacing a salt cell involves the electrical side, so that gets referred out.
Do you do repairs?+
I handle wet-side work: plumbing, filters and elements, cleaners, skimmers and returns, freeze protection, inline feeders, and salt cell cleaning. Anything involving electrical, high voltage, panels, bonding, or gas gets referred to a licensed pro, as does calcium removal, mastic, plaster, tile, coping, and structural leak detection.
Is vacuuming included every week?+
Most pools here have automatic cleaners handling that, so manual vacuuming isn't part of the weekly rhythm. When a pool genuinely needs it — after a storm or heavy leaf drop — it can be added as a one-time service.
Can you handle my pool after a big party?+
Yes, with a little notice. Normal family use is covered in your monthly rate; a large gathering puts a real load on the water, so advance notice lets me get ahead of it. Last-minute one-time balancing before a holiday weekend is also something I'm happy to do.
How long should my pump run each day?+
Long enough to turn your pool's volume over, plus a margin — which depends on gallons, pump type, plumbing, and season. Run time comes down as water cools in fall and winter, and goes back up during a freeze. If you have a variable speed pump, running longer at a lower speed usually filters better and costs less.
My pump died. Can I just replace it with the same single-speed unit?+
Usually not. A federal efficiency standard that took effect in July 2021 means manufacturers no longer build most single-speed replacement filtration pumps, so a main pump that fails today is generally replaced with a variable speed unit. You are not required to remove a single-speed pump that's still working — the change only applies when it's time for a new one. Booster pumps for pressure-side cleaners and small dedicated water feature pumps can still be single speed.
What should I do during a hard freeze?+
Run the pump continuously, including any water features, spillovers, and spa lines. Moving water is far harder to freeze than still water. If the power goes out during a hard freeze, draining the pump, filter, and heater at their plugs is the safest move.
My cyanuric acid is high. Can you fix it with chemicals?+
No — nothing removes cyanuric acid from water except replacing water. When CYA gets high enough that chlorine stops working, a partial or full drain-to-clean is the only honest fix. Anyone selling you a product instead is selling you time, not a solution.
Do you service my area?+
Leander, Cedar Park, Round Rock, Georgetown, Liberty Hill, Hutto, and Northwest Austin. It's one owner running one route, so density matters — neighbors near existing clients get the best scheduling.
Will I know when you're coming?+
Yes. You can be notified before arrival, which helps if you have workers in the yard, a gate to unlock, or a dog outside.
Do you offer help if I maintain my own pool?+
Yes, two ways. Pool school is a one-time hands-on session at your own pool. Support plans give you a professional to call through the year — phone and video guidance, priority scheduling, and a discount on diagnostic visits.
I'm buying a house with a pool. Can you look at it?+
Yes. That's a water and equipment consultation — a plain-language read on chemistry, equipment condition, and the surprises that tend to show up after closing. It isn't a Texas real-estate inspection and doesn't cover structure, electrical, gas, safety barriers, or leak detection.
Still have a question?
Ask it directly — you'll get a straight answer whether or not it turns into service.
